Carter and Co Agents

I had a fantastic experience working with Elena Griffin and Jenna Sands. She kept me informed throughout the entire process, communicated clearly, and was always available to answer my questions. Her advice was practical, honest, and backed by a strong understanding of the market. What I appreciated most was that Elena Griffin set realistic expectations from the very beginning, which made the entire experience smooth and stress-free. Her professionalism, knowledge, and genuine support gave me confidence every step of the way. I highly recommend Elena Griffin to anyone looking to buy or sell a property. She is a dedicated and trustworthy agent who truly goes above and beyond for her clients.

Thank you for a smooth process in purchasing our property. The first meeting of Tom Coates at one of the many open houses, he was friendly, he remembered our names and was super helpful. Tom stood out from all other agents that we have met, he was hardworking , genuine and an excellent communicator. All staff at Carter and Co have been very efficient and easy to deal with and I would recommend them on your next property purchase.

My agent Tom Coates and the team at Carter & Co have been nothing but fantastic to work with. I’ve known Tom for a number of years as he patiently waited for me to be ready to sell. Every six months he’d reach out and keep me in the loop. No pressure just friendly updates. Then when I was ready I was provided with excellent data, suggestions to help my sale and excellent service. Weekly reports were comprehensive and informative. Tom was always ready to take a phone inquiry, follow up on an issue and a happy chat to update me after an open house. Tom secured me a sale price beyond my hopes. The dream at Carter & Co are efficient, friendly and professional. A great experience. I can’t recommend them enough. If you want a professional service that still provides friendly individual service, I recommend Tom and Carter & Co.

We recently engaged Shan Gao and his team at Carter & Co to sell our property, and the experience exceeded all our expectations. From the very first inspection through to exchange (with settlement still a few weeks away), the entire process has been handled with the utmost professionalism, efficiency, and care. We would like to give a special mention to Shan, who has been truly exceptional throughout. His expertise, communication, and dedication were outstanding. Shan took the time to clearly explain every step of the process, ensuring we always felt confident and well informed. No question was ever too small, and his patience and attention to detail were greatly appreciated. What truly stood out was Shan’s commitment to achieving the best possible outcome. He consistently went above and beyond to ensure everything progressed smoothly and efficiently. Selling a property can be stressful, but Shan made the experience seamless and positive from start to finish. We always felt he had our best interests at heart, and his proactive approach and strong negotiation skills delivered an excellent result for us. We would like to sincerely thank Carter & Co for their outstanding service and support. We would highly recommend Shan and his team to anyone looking to buy or sell property—he truly deserves more than five stars.

We had a great experience working with Kim. She kept us informed throughout the entire process, communicated clearly, and was always available to answer our questions. Her advice was practical, honest, and based on a strong understanding of the market. Most importantly, she set realistic expectations from the beginning, which made the whole experience smooth and stress-free. Kim’s professionalism and support gave us confidence every step of the way, and we would happily recommend her to anyone looking to buy or sell a property.