The Real Estate Shop

We can't say enough good things about The Real Estate Shop, especially Natalie and Connor. In the lead-up to selling our apartment, we interviewed multiple agencies. Natalie stood out immediately. She came prepared with a clear strategy, market data, and a thorough understanding of exactly what was needed to sell our property. While she wasn't one of the so-called "local experts," we took a chance on her—and it proved to be one of the best decisions we made. From day one, they went above and beyond to understand every aspect of our sale. They took the time to thoroughly review everything, including our apartment strata minutes, and genuinely listened to our needs and concerns. We never felt like just another listing. What really stood out was that they put their money where their experience lay. They backed their strategy with confidence, invested in the campaign, and delivered on everything they promised. Their knowledge of the market, combined with their willingness to stand behind their recommendations, gave us confidence throughout the entire process. Their approach was the perfect balance of professional and personal. They were approachable, personable and empathetic when we needed support, persuasive and strategic when it mattered most, and always respectful without ever being intrusive. Communication was exceptional from start to finish, and we always felt informed, supported, and confident they had our best interests at heart. If you're looking for an agency that genuinely cares and is committed to achieving the best outcome, we highly recommend The Real Estate Shop. Thank you both—we couldn't have asked for a better team for our sale. Till next time!

This is the second time I have worked with Natalie and the Real Estate Shop to sell a property. Like before Natalie walked me through the entire process and was very responsive when I had questions. I would definitely recommend Natalie and her team to anyone wanting to sell their property.

I talked to multiple agencies before selecting Natalie and The Real Estate Shop. In our first chat Natalie spoke directly to the specific best strategy for sale of my property. And her knowledge and instincts proved to be correct. There was never any pressure, just good advice and lots of effort from her and Connor: coordination with other agents, contractors, showcasing my property and negotiating a great price for my property. It has made the sale a really transparent, easy, efficient and professional process, and most importantly a great outcome!

Natalie was friendly and professional from the get-go, with confident advice and managed to get us a price well above our expectations! She gave us a realistic initial estimate (matching an estimate from another agent), and gave us advice on how to present our house for the best effect. She gladly adjusted the estimate when she saw the house presented well. We were nervous about the price she suggested we advertise but worked so hard individually showing potential buyers around the house and calling them multiple times to field offers that the final price was so much more than we had expected. We were very impressed with the amount of effort she expended to get us the best price. We cannot recommend her highly enough. Thank you, Natalie!

I recently worked with Natalie Roberts and couldn’t be happier with the experience. From start to finish, Natalie was professional, approachable, and incredibly knowledgeable about the local property market. She took the time to understand my needs, communicated clearly throughout the process, and went above and beyond to ensure everything ran smoothly. Her attention to detail and commitment to achieving the best outcome were outstanding. I highly recommend Natalie to anyone looking for a reliable and dedicated real estate agent.